Privacy Policy

1. Introduction

[company] (“Word2Film,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.word2film.com and our AI-powered text-to-video generation services.

By using Word2Film, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1. Information You Provide

• Account Information: Name, email address, and password when you register
• Payment Information: Credit/debit card details processed securely through third-party payment providers (Stripe). We do not store your full card details on our servers
• User Content: Text prompts you submit for video generation
• Communications: Emails, support requests, and feedback you send to us

2.2. Information Collected Automatically

• Usage Data: Features used, videos generated, timestamps, and interaction patterns
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies and Tracking: Data collected through cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our AI video generation services
• Process your transactions and manage your subscription
• Generate video content from your text inputs
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve our services and AI models
• Detect, prevent, and address technical issues, fraud, and abuse
• Comply with legal obligations

4. Data Retention

4.1. Account Data

We retain your account information for as long as your account is active or as needed to provide services. You may request account deletion at any time.

4.2. Generated Content

Generated video files are stored temporarily to allow you to download them. Files may be automatically deleted after a reasonable retention period as specified in your subscription plan.

4.3. Text Inputs

Text prompts submitted for video generation are processed in real-time and are not permanently stored after the video has been generated, unless required for service improvement with your consent.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party companies that assist us in operating our platform (e.g., hosting providers, payment processors, analytics services)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (“right to be forgotten”)
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for specific purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at support@word2film.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children’s Privacy

Word2Film is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We will notify you of material changes via email or a prominent notice on our Website.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@word2film.com
Company: [company]
Registration Number: [regnumber]
Address: [adress], Estonia

If you are not satisfied with our response, you may lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at www.aki.ee.